Privacy Policy

When you book our services, we collect personal information including your name, phone number, email address, billing address, and payment details. By providing your phone number, you consent to receive transactional SMS messages related to your booking, such as confirmations, reminders, and service updates. You may opt out of marketing SMS at any time by replying STOP.

We also collect service-related details such as your property address, scheduling preferences, and any special cleaning instructions you provide.

When you visit our website, we automatically collect certain data including your IP address, browser type, and usage information to help us improve our site.

We use your information to process bookings and payments, confirm appointments, and send service-related updates.

We may also use your information to improve our website, services, and customer support.

If you opt in to marketing communications, we may send you promotions or updates. You can opt out at any time.

We do not sell or rent your personal information to third parties.

We may share your information with independent cleaning contractors who fulfill your booking, payment processors for secure billing, and legal authorities if required by law.

We take reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption and secure servers with limited access.

We comply with the New York SHIELD Act and take our obligations under New York data protection law seriously.

No system is 100% secure, and while we do our best to protect your data, we cannot guarantee absolute security.

You may update or correct your personal information at any time by contacting us directly.

You can opt out of marketing emails by clicking 'unsubscribe' in any email we send.

You may opt out of SMS communications at any time by replying STOP to any message.

You may request deletion of your personal data, subject to any legal or contractual obligations we are required to fulfill.

Our website uses cookies to improve your browsing experience, analyze site traffic, and remember your preferences.

You can disable cookies in your browser settings at any time, though some features of our website may not function properly as a result.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

Our services are intended for adults only. We do not knowingly collect personal information from children under the age of 13.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised effective date. Continued use of our services after any update constitutes your acceptance of the revised policy.